Buckaroo

Managing and expanding the relationship with our largest partners, both commercially and technically.

Responsibilities

• Manage partners commercially across the full account lifecycle.
• Align the Buckaroo product roadmap with partner priorities and feedback.
• Advise partners on payment challenges and joint solution design.
• Expand long-term collaboration through new joint propositions and use cases.

Buckaroo

Integrated Buckaroo's payment methods with enterprise clients in the e-commerce, POS, split-payment and subscription domains.

Responsibilities

• Advise on the best technical approach for each payment challenge.
• Align with key technical stakeholders on how to integrate the Buckaroo APIs.
• Deliver sales engineering during pre-sales and contracting phases.
• Provide third-line support for live enterprise clients.

Buckaroo

Expanded the Salesforce platform and built integrations with internal back-end systems.

Responsibilities

• Build custom Apex, Lightning Web Components and flows to support sales and onboarding.
• Design and implement integrations between Salesforce and internal back-end services.
• Translate business requirements from sales, finance and operations into platform features.
• Maintain platform stability, releases and deployment hygiene.

Deloitte Digital

Advised large and complex businesses on digital transformation projects. Key engagement: ABN AMRO — gathering business requirements, writing user stories and shaping the long-term CRM roadmap for multiple business lines within the bank.

Responsibilities

• Gather business requirements across multiple business lines and translate them into user stories.
• Prioritise the product backlog together with business and IT stakeholders.
• Shape and own the long-term CRM roadmap for the service domain.
• Facilitate workshops between business, IT and external implementation partners.

Bluedesk CRM

Gathered requirements and configured Salesforce for primarily NGO-related customers.